It was not a little pampering, but quite a lot; at least for me. We had our big day over the weekend and it was a landmark one, so we decided to celebrate it a little more than usual. Our initial plans were on a much grander scale, involving family and friends, but we had to forgo those due to logistical problems. So we booked a cosy little luxury wellness hotel in Karlovy Vary, a famous spa destination in Czech Republic.
The hotel, Retro Riverside was small and exclusive and it sat on the bank of a small dam. The building was very old, the lake in front was frozen and it was in a deserted area, which made it look like a castle in a fairytale. The spa area was small, but adequate for the 20 or 25 rooms that they had. There were 5 different types of spa - Finnish sauna and infrared sauna, steam bath, laconium and herbal bath, besides a whirlpool and an indoor swimming pool. We spent 1 hour each in the wellness area on the first and last days and 4-5 hours on the second and third days. It was very relaxing and we mostly had the area to ourselves. The hotel itself was made with love and with attention to the smallest detail. The whole experience was very personal and enjoyable although there was a minor misunderstanding on the last night.
On the last night at the hotel, when we reached our room after spending some time in the city, I found a letter from the hotel manager informing us that the maid had found a pen mark on the carpet and a dirty spot on the wallpaper and that we need to pay 300€ as damages. There was of course a pen mark on the carpet which was left there by little Sunshine while he was exploring his artistic side. But when I checked the wall, I found several little pen or pencil marks which I didn't see before because they were old and faded. So I had a talk with the hotel manager and I must admit I got worked up because I thought the amount was a little too steep for a pen mark on a carpet which was just a normal plain beige one. Also, we had some not so pleasant words about the five star quality. In the end, she apologised and reverted the charges and her eyes teared up before she left the room. This left me feeling guilty as the staff were all very friendly and like I said before we really enjoyed our stay at this hotel.
We thanked the staff and expressed how much fun we had and I hope there was no bad feelings. I would really like to go back if we go to Karlovy Vary again.
The hotel, Retro Riverside was small and exclusive and it sat on the bank of a small dam. The building was very old, the lake in front was frozen and it was in a deserted area, which made it look like a castle in a fairytale. The spa area was small, but adequate for the 20 or 25 rooms that they had. There were 5 different types of spa - Finnish sauna and infrared sauna, steam bath, laconium and herbal bath, besides a whirlpool and an indoor swimming pool. We spent 1 hour each in the wellness area on the first and last days and 4-5 hours on the second and third days. It was very relaxing and we mostly had the area to ourselves. The hotel itself was made with love and with attention to the smallest detail. The whole experience was very personal and enjoyable although there was a minor misunderstanding on the last night.
On the last night at the hotel, when we reached our room after spending some time in the city, I found a letter from the hotel manager informing us that the maid had found a pen mark on the carpet and a dirty spot on the wallpaper and that we need to pay 300€ as damages. There was of course a pen mark on the carpet which was left there by little Sunshine while he was exploring his artistic side. But when I checked the wall, I found several little pen or pencil marks which I didn't see before because they were old and faded. So I had a talk with the hotel manager and I must admit I got worked up because I thought the amount was a little too steep for a pen mark on a carpet which was just a normal plain beige one. Also, we had some not so pleasant words about the five star quality. In the end, she apologised and reverted the charges and her eyes teared up before she left the room. This left me feeling guilty as the staff were all very friendly and like I said before we really enjoyed our stay at this hotel.
We thanked the staff and expressed how much fun we had and I hope there was no bad feelings. I would really like to go back if we go to Karlovy Vary again.